The most successful clinics take confirmations seriously
But the communications page in Cliniko is a busy place.
No credit card required • 14-day free trial
No credit card required
Cancellations are costing you money.
But it's hard to find them at a glance.
| Date | Type | Direction | Practitioner |
|---|---|---|---|
| 20 Jan 2025 | SMS Reply SMS | Received | — |
| 20 Jan 2025 | SMS Reply SMS | Received | — |
| 20 Jan 2025 | SMS Reply SMS | Received | — |
| 20 Jan 2025 | SMS Reply SMS | Received | — |
| 20 Jan 2025 | SMS Reply SMS | Received | — |
| 19 Jan 2025 | SMS Reply SMS | Received | — |
| 19 Jan 2025 | SMS Reply SMS | Received | — |
| 19 Jan 2025 | SMS Reply SMS | Received | — |
| 19 Jan 2025 | SMS Reply SMS | Received | — |
| 19 Jan 2025 | Appointment Reminder SMS | Sent | Emma Gray |
Patients reply. Abby understands.
Every message interpreted. Every status updated. Automatically.
Your calendar, transformed.
One click shows you exactly who's confirmed, who's cancelled, and who hasn't replied.
Privacy first, always.
We know the rules and we follow them to the letter
Hosted in Sydney
Your data never leaves
Australian servers (AWS Sydney).
Read-only access
Abby can only read SMS replies,
never send messages
Deleted immediately
SMS content deleted after interpretation.
We don't see patient data.
Abby will live on.
Check out our businesses
If you're a clinic looking to optimise efficiency and want to have a chat with people who are at the bleeding edge of technology and understand your business, book a time.
Book a timeThank you for visiting. Hope to meet you soon.
Ben and Gav
Thank you to everyone who supported us.
It's only goodbye for now.
"Really sorry to hear this news, your extension has been a huge help to me as a sole trader. I wish you all the best."
"Abby saved our front desk at least an hour every single morning. We could actually focus on patients walking in instead of chasing SMS replies."
"I genuinely didn't think I needed this until I tried it. Two weeks in and I couldn't imagine going back to manually reading every confirmation."
"The colour coding on the calendar was a game changer. One glance and you knew exactly who was coming, who wasn't, and who you needed to call."
"We run a small osteo clinic with three practitioners. Abby handled all our confirmations without us lifting a finger. Gutted to see it go."
"Honestly the best $49 I spent each month. Paid for itself on the first avoided no-show. Thanks for building something that actually worked."
"My receptionist nearly cried when I told her about Abby. She'd been manually sorting through 80+ SMS replies every day. Life changing stuff."