Stop chasing SMS replies
Abby makes Cliniko SMS confirmations a breeze. Let's see it in action.
Patient reply
"Sure thing I'll be there! 👍"
Mon, 15th Dec
Gav
10:00 - 10:45
No credit card required · Works with Cliniko
Interpretation accuracy
Calendar sync frequency
Setup time
How the magic happens
From patient reply to colour-coded calendar in 6 simple steps
Cliniko sends reminder
Your existing SMS reminders go out as normal
Patient replies
Their response arrives in Cliniko
Abby interprets
Our AI reads the intent every 15 minutes
Logged to notes
Response added to appointment notes in Cliniko
You click the extension
Click the Abby icon in your Chrome toolbar
Calendar shows status
Appointments light up with colour-coded status
One click reveals everything
See exactly who's coming at a glance
Before
Standard View
Click Abby
In your toolbar
After
Status revealed instantly
What the colours mean
Appointment turns white
Abby has interpreted their reply as a confirmation
Appointment grey with red underline
Abby detected a cancellation, reschedule, or something unclear
Appointment colour does not change
They haven't responded—the appointment stays its original colour
Fun Facts about Abby
Get started in minutes
Four simple steps to automation bliss
Connect your Cliniko
One API key, read-only access
Abby interprets replies
AI reads patient SMS every 15 mins
Click the extension
One click in your Chrome toolbar
See who's coming
Calendar lights up with status
Ready to stop manually checking SMS?
Join clinics saving hours every week with automated SMS interpretation.
No credit card required · Works with Cliniko